Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information: name, email address, and password when you register.
• Business information: company name, mailing address, industry, and branding details provided during onboarding.
• Subscriber data: email addresses and related data you collect through your landing pages.
• Usage data: pages visited, features used, and other interactions with the Service.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service.
• Process transactions and send related communications.
• Send administrative messages, updates, and security alerts.
• Respond to support requests.
• Comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information with third-party service providers who assist in operating the Service (e.g., email delivery, hosting, analytics), but only to the extent necessary to perform their functions.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use essential cookies to maintain session state and preferences. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.

To exercise these rights, contact us at support@letterlaunch.com.

8. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@letterlaunch.com.